TERMS & CONDITIONS

Welcome to The Jean Genie! By purchasing from our store, you agree to the following terms and conditions:

 

1. Orders & Payments​

All prices are listed in GBP and are subject to change. Payment must be made in full at checkout before an order is processed.

​​

2. Shipping & Delivery​

Due to each item being handmade, we aim to dispatch custom orders within 4-6 weeks depending on current volume of orders. Items from the Good To Go collection or strap only orders will be dispatched within 3-5 days. Delivery times may vary based on location and shipping service. We are not responsible for delays caused by couriers.

​​

3. Returns & Refunds​

See returns and refunds policy here

​​

4. Product Information

Due to the handmade and upcycled nature of our items, slight variations may occur. These differences add to the uniqueness of each piece.

​​

5. Liability

We are not responsible for any damages or losses once the item has been shipped. Our liability is limited to the purchase price of the item.

​​

By shopping with us, you accept these terms. If you have any questions, please contact us using the contact form.